Join Our Future Talent Network: Associate Service Advisor Program (ASAP)
Pay Range
$18.00/Hr. - $20.00/Hr.
Job Id
2025-13450
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
At Crash Champions, We Believe the Difference is Trust . As one of the fastest-growing and most dynamic brands in the collision repair industry, we're proud to operate over 600 state-of-the-art repair centers across 36 states—and we’re still expanding.
We’re building a pipeline of passionate, service-driven individuals for our Associate Service Advisor Program (ASAP) —a launchpad for those looking to start a career in the collision repair industry. Even if a role isn’t currently open in your area, you can still apply now to be considered for future openings nationwide. This is your chance to join our talent bench and be first in line when opportunities arise.
What is the Associate Service Advisor Program (ASAP)?
ASAP is a 7–9 month, hands-on training program designed to develop the next generation of Service Advisors. Through real-world experience, mentorship, and structured learning, you’ll gain the knowledge and confidence to grow your career in a high-demand industry.
Responsibilities
Write accurate, high-quality repair estimates aligned with company goals
Educate customers on repair timelines, insurance processes, and safety procedures
Guide customers through their repair experience with professionalism and care
Help Crash Champions maintain top-tier DRP relationships and performance metrics
Support total loss administration and customer communication
Engage in continuous learning with support from your mentor and team
Track your progress weekly and advance through program stages at a steady pace
Qualifications
Energetic, customer-focused individuals ready to start a career
Reliable and professional in both appearance and communication
Eager to learn, ask questions, and take initiative
Committed to completing the 7–9 month program
Willing to be flexible on location and available for future placement opportunities
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.
EEO Statement
Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.