CERT Central Review
Pay Range
$75,000.00/Yr. - $85,000.00/Yr.
Job Id
2025-14288
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
JOB PURPOSE:
The Centralized Estimatics Reviewer partners with on-site Repair Planners and Customer Experience Representatives to help support each RO they are responsible for. This role is specialized to specific insurance carriers and ensures quality reviews and estimates that meet our partners’ compliance standards.
This position requires technical expertise in collision repair estimatics, can clearly communicate detailed repair processes, and serves as a subject matter expert for assigned insurance carriers.
Responsibilities
Conduct Virtual Estimates & Supplement Audits: Review estimate accuracy by referencing claim facts of loss, photo documentation, and advisor reports for compliance.
Partner with Location: Communicate directly with Location Personnel to guide file accuracy prior to uploading to carriers. Answer questions when technical repair or carrier expertise is required .
Ensure Direct Repair Compliance: Understand DRP guidelines regarding all aspects of the repair and conduct carrier-specific audits
Review RO for Carrier Compliance and Quality Repair Opportunities: Review each estimate submission for carrier and corporate compliance.
Additional responsibilities as assigned
Qualifications
Advanced Knowledge of collision repair process including high-level knowledge of insurance procedures and requirements for a variety of carriers
3 or more years of prior experience working in the collision repair industry
Previous experience working in CCC ONE Total Repair Platform
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.
EEO Statement
Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.