Category

Estimatics

Job Type

Regular Full-Time

Pay Range

$65,000.00/Yr. - $145,700.00/Yr.

Job Id

2025-13288

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

  • Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.

  • Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates

  • Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.

  • Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.

  • Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process

  • Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Qualifications

  • Customer Service Skills

  • Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment

  • Knowledge of dealing with Insurance partners preferred

  • Ability to deal with fast paced environments

  • Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.

EEO Statement

Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.