ATE Support Services Coordinator
Category
ATE
Pay Range
$22.00/Hr. - $25.00/Hr.
Job Id
2025-13439
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
The Support Services Coordinator supports the day-to-day operations of the training center by managing equipment shipments, coordinating travel and facility needs, and assisting with new hire logistics. This role plays a key part in ensuring a smooth, organized experience for employees and visitors by handling operational tasks with consistency and attention to detail. This is a onsite position.
Responsibilities
Coordinate the shipment of technology, equipment, and materials to new hires prior to their start date
Track onboarding logistics using a master checklist to ensure all required items are completed before new hire start date.
Book and manage travel arrangements for new hires attending in-person training, including flights, hotel accommodations, and ground transportation
Monitor travel schedules and handle last-minute changes or cancellations, ensuring a smooth experience
Serve as the primary point of contact for new hires regarding travel and logistics
Submit tickets for technology setup, system access, and workspace or facility needs
Confirm new hire start dates, shipping addresses, and travel preferences
Maintain inventory of supplies and reorder items as needed
Partner with internal teams to ensure all equipment is prepared and shipped on time
Schedule and track shipments, resolve delivery issues, and confirm receipt with recipients
Order and coordinate catering for in-person training sessions, accounting for dietary restrictions
Support on-site training events by preparing materials, setting up rooms, and welcoming new hires
Assist with vendor meetings, internal tours, and events held at the training center
Send pre-arrival communications with onboarding, travel, and logistics details
Identify recurring issues or inefficiencies in the process and recommend solutions
Maintain documentation and trackers related to onboarding logistics and travel coordination
Qualifications
High school diploma or equivalent required; associate’s or bachelor’s degree preferred
2+ years of experience in logistics, operations coordination, administrative support, or a similar role
Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
Experience coordinating travel, shipments, or event logistics preferred
Proficient in Microsoft Office Suite (especially Excel, Outlook) and comfortable learning internal systems or tools
Excellent written and verbal communication skills
High attention to detail and ability to follow through on tasks with minimal supervision
Ability to troubleshoot and adapt quickly to last-minute changes or issues
Professional, service-oriented attitude with a focus on delivering a smooth experience for others
Comfortable working both independently and in collaboration with internal departments (e.g., IT, Facilities, Training)
Ability to lift and carry up to 35 lbs. and must be able to stand for long periods of time in automotive shop environments
Submit a Referral
Job Post Information* : Posted Date 2 weeks ago (4/22/2025 2:43 PM)
Job ID 2025-13439
# of Openings 1
Category ATE
Location : Address 1910 Crown Drive
Posting Location : City Farmers Branch
Posting Location : State/Province TX
Location : Postal Code 75234
Remote No
Posted Min Pay Rate USD $22.00/Hr.
Posted Max Pay Rate USD $25.00/Hr.
Prioritization Tier 2 – Staffing Needs
Posted Min Pay Rate USD $22.00/Hr.
Posted Max Pay Rate USD $25.00/Hr.
ATE
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.
EEO Statement
Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.